The Studio 1 is looking for a Front Desk Agent Night Audit Sleeper position- a crucial role in the smooth operation of the front desk and guest services at our hotel. The ideal candidate will have a background in hospitality, excellent communication skills, and the ability to handle various tasks efficiently.
Duties
Manage check-in and check-out processes, ensuring accuracy and efficiency during the overnight hours.
Address guest inquiries and resolve any issues or complaints promptly.
Conduct night audits as required, ensuring all financial transactions are accurate.
Maintain knowledge of hotel policies, procedures, and services to assist guests effectively.
Handle multi-line phone systems with professionalism, providing information to callers as needed.
Skills
Background in hospitality.
Excellent customer service skills with a focus on guest relations.
Familiarity with multi-line phone systems and phone etiquette.
Ability to work well under pressure while maintaining a positive attitude.
*** This is a live on-site position
Please call Kristina at 229.848.5052 to schedule an interview
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Job Type: Full-time and Part-time
Benefits:
Employee discount
Paid time off
Ability to Commute:
Principals only. Recruiters, please don't contact this job poster.